Security, privacy and certifications

Loviux is a shop of KIWOP – Hiloud Solutions, its owner and the holder of the certificates, whose technical team maintains the website and the server. The shop is run by two people with the help of Lova, our artificial intelligence.

They are issued by OCA Instituto de Certificación in the name of KIWOP – Hiloud Solutions, the company that owns Loviux, which is what you will see if you check them on its website. Each one has its number, its dates and a link to OCA's website that shows whether it is still valid.

• ISO/IEC 27001

  Information security management system.

  Holder

  KIWOP – Hiloud Solutions

  Standard

  ISO/IEC 27001

  Certificate number

  34/5700/26/09070

  Granted

  September 14, 2026

  Valid until

  September 14, 2029

  Certification body

  OCA Instituto de Certificación

  Check with OCACertificate (PDF)

• ISO/IEC 42001

  Artificial intelligence management system.

  Holder

  KIWOP – Hiloud Solutions

  Standard

  ISO/IEC 42001:2023

  Certificate number

  34/5707/26/09140

  Granted

  September 22, 2026

  Valid until

  September 22, 2029

  Certification body

  OCA Instituto de Certificación

  Check with OCACertificate (PDF)

• The website, the server, payments and your data sit within an information security management system audited by an independent body.
• An example of how it works: the PHP 8.4.27 security update, for the language the website runs on, was released on October 21, 2026 and we installed it on our server the same day.
• Lova, the AI we use, runs within an artificial intelligence management system certified to ISO/IEC 42001.
• Certificates do not last forever: they are valid for three years, and keeping them means passing new audits.
• We never see your card number: it is handled by Stripe, our payment provider.
• We do not sell your data, we do not use it for personalized advertising or to build profiles from what you buy, and we do not pass it to anyone for their own marketing.

The scope of the certificates is the information systems KIWOP – Hiloud Solutions uses to design, develop, implement, maintain and operate digital applications, hosting and online presence, and applied artificial intelligence. Everything that makes the Loviux online shop work is included: the website, the server, payments, the data and Lova, our AI.

• They do not certify the products we sell: certifying a product is up to its manufacturer. What we know about each product is on its product page, with its material and the manufacturer's documentation when we have it.
• They do not cover other companies involved in your order, such as the payment provider or the carriers, which are responsible for their own part.